> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Privacy for AI Summaries & Web Copilot

> Data privacy for Rootly's classic AI features—generated titles, summaries, catchup, AI Editor, and Web Copilot—covering OpenAI handling and opt-out.

<Note>
  This page covers Rootly's classic AI features—generated titles, incident summaries, catchup, the AI Editor, and Web Copilot—which are powered by OpenAI. The conversational **Rootly AI** assistant uses a different model stack and data path; see [Data Privacy for Rootly AI](/ai/data-privacy-for-rootly-ai).
</Note>

Rootly is dedicated to maintaining the highest standards of privacy and security. [Read more about our data philosophy](https://rootly.com/blog/building-a-privacy-first-ai-for-incident-management).

* Rootly AI, driven by OpenAI, incorporates multiple safeguards to ensure the security of your data, providing you with peace of mind.
* Data sent to OpenAI is solely used to provide Rootly AI services and is neither stored nor used for training purposes by OpenAI.
* We automatically redact the following PII before sending any data to OpenAI:
  * email, addresses, phone numbers, credit card numbers, social security numbers (SSNs) and passwords in URLs
* For these features, private incident data is **never** sent to OpenAI.
* Rootly AI never uses your data (even if anonymously) to improve results for other customers; it stays within the walls of your organization and is only used there.
* You may opt-out at any time via the [AI configuration page](https://rootly.com/account/ai/configurations). No future changes to how your data is used will be made without your explicit approval.
* Optionally, organizations may [integrate their OpenAI account](https://rootly.com/account/integrations/open_ai_accounts/new) to take advantage of any organization specific data retention policies.

**Data from the incident that will be considered includes:**

* Built-in and custom fields
* Human-created timeline events
* Completed action items
* Timestamps
* Alert source
* Mitigated and resolved messages
* Slack messages from the incident channel (depending upon [Slack channel message visibility](https://rootly.com/account/ai/configurations))

**Data that is not considered includes:**

* Incident feedback
* Automated timeline events relating to action items, workflow runs and playbooks.
* Any data from private incidents

<Note>
  Note: To enable higher quality output [Slack Scope Updates](/ai/slack-scope-updates) are required.
</Note>