> ## Documentation Index > Fetch the complete documentation index at: https://docs.rootly.com/llms.txt > Use this file to discover all available pages before exploring further. # Snooze and Bulk Actions > Snooze an acknowledged alert to delay its next page, and use bulk actions to act on many alerts at once from the Alerts list. Snooze an acknowledged alert when you need more time before Rootly pages again, and use bulk actions to acknowledge, resolve, snooze, or clean up many alerts in one pass. To hold pages until a quieter time window instead, use a [Deferral Path](https://docs.rootly.com/on-call/escalation-policies.md#deferral-paths). ## Snoozing an Alert Snoozing pushes back the next page on an acknowledged alert. While the alert is snoozed it stays **acknowledged**, and nobody is paged. When the snooze ends, Rootly re-triggers the alert, pages the responder who acknowledged it, and continues escalation if they don't respond. Resolve the alert before the snooze ends and no further pages are sent. > [!NOTE] > > Snooze is available when all of these are true: > > * The alert is **acknowledged**. Triggered, deferred, and resolved alerts can't be snoozed. > * The workspace **Automatically re-trigger acknowledged alerts** setting is on. On the **Alerts** page, click the gear icon to open **Alert settings**. See [Retrigger logic](https://docs.rootly.com/alerts/alert-statuses.md#retrigger-logic). > * The alert's escalation still has someone left to page. > > If any of these isn't met, the **Snooze** option doesn't appear. ### Snooze From the Web App Snooze an alert you acknowledged from its alert page. **1. Open the Alert** Go to **Alerts** and open the acknowledged alert. **2. Choose a Duration** Click **Snooze** and pick 30 minutes, 1 hour, 4 hours, 8 hours, or 1 day. Pick **Custom** for any other length. The **Snooze** button on the alert page appears only for the responder who acknowledged the alert. From the **Alerts** list, anyone who can edit the alert can open the row's actions menu and choose **Snooze**, which goes straight to the custom options. ![Snooze dropdown on an acknowledged alert, showing 30 minutes, 1 hour, 4 hours, 8 hours, 1 day, and Custom](https://mintcdn.com/rootly/R6IvuHSRXP7XflUI/images/alerts/snooze-dropdown.png?fit=max\&auto=format\&n=R6IvuHSRXP7XflUI\&q=85\&s=dc02267f6b8a05080c4fdc3c002d496c) ### Custom Snooze Options The **Snooze Alert** dialog offers two options. **Snooze for** `duration` A number from 1 to 999 in **Minutes**, **Hours**, or **Days**. The total can't exceed 7 days. **Snooze until** `time` A time of day, read in the time zone on your Rootly profile. The snooze always ends at that time **tomorrow**, even if the time hasn't passed yet today. Choosing 9:00 AM at 2:00 AM snoozes the alert for 31 hours. ### Snooze From Slack or Microsoft Teams Once an alert is acknowledged, its message in [Slack](https://docs.rootly.com/integrations/slack/slack.md#respond-to-alerts-from-slack) or [Microsoft Teams](https://docs.rootly.com/integrations/microsoft-teams.md#respond-to-alerts-from-teams) shows a **Snooze** action, under the same conditions as the web app. In Slack, pick a preset from **How long do you want to snooze the alert?**, or pick **Custom** to use **Snooze for** or **Snooze until**. ### What Snooze Changes * **The timer restarts from now.** Snoozing again replaces the current snooze rather than adding to it. * **The alert shows the countdown.** The status reads **Acknowledged and snoozed by**, with the time left until the alert re-triggers. * **The timeline records it.** The alert timeline shows who snoozed the alert and for how long. When the snooze ends, it shows **Alert re-triggered after N minutes snooze expired**. * **It doesn't change your settings.** Snooze affects only this alert. Your re-trigger settings are untouched. ## Bulk Actions Select alerts in the **Alerts** list to act on all of them at once. Rootly runs the action in the background and shows its progress in the action bar at the bottom of the page. **1. Select Alerts** On the **Alerts** page, tick the checkbox on each alert you want. The action bar shows how many alerts are selected. **2. Pick an Action** Choose **Acknowledge**, **Resolve**, or **Create incident** from the bar, or open **More bulk actions** for the rest. **3. Confirm** Fill in the dialog if the action has one. When the action finishes, Rootly shows **Alerts were successfully updated.** ![Alerts list with three alerts selected and the bulk actions menu open, showing Snooze (2)](https://mintcdn.com/rootly/R6IvuHSRXP7XflUI/images/alerts/bulk-actions-menu.png?fit=max\&auto=format\&n=R6IvuHSRXP7XflUI\&q=85\&s=23699255f24465488d69ded84c3b6b68) **Acknowledge** `status` Acknowledges the selected alerts. **Resolve** `status` Resolves the selected alerts, with an optional resolution message. **Create incident** `incident` Opens the new incident form with the selected alerts attached. See [Alert to Incident](https://docs.rootly.com/alerts/alert-to-incident.md). **Escalate** `paging` Pages one or more users or escalation policies for every selected alert, at the urgency you choose, with an optional note. Any paging in progress stops and a new paging cycle starts. Hidden when your workspace has turned off the native **Escalate** button. **Snooze** `paging` Snoozes the selected alerts with **Snooze for** or **Snooze until**. Alerts that aren't eligible for snooze are skipped. **Link existing incidents** `incident` Attaches the selected alerts to an incident that already exists. **Add to alert group** `grouping` Moves the selected alerts into an existing [alert group](https://docs.rootly.com/alerts/alert-grouping.md). **Mark as noise** `noise` Flags the selected alerts as noise right away, with no dialog. **Delete** `destructive` Permanently deletes the selected alerts after you confirm. > [!WARNING] > > Bulk **Delete** can't be undone. The selected alerts are removed for everyone in the workspace. Each action applies only to the alerts it can act on, and shows how many when that's fewer than you selected, for example **Snooze (2)** with three alerts selected. Alerts in the wrong status, or that you don't have permission to change, are skipped and the rest go through. If none of the selected alerts qualify, the action is dimmed and shows **(0)**. For example, with only resolved alerts selected, **Acknowledge**, **Resolve**, **Mark as noise**, and **Snooze** are all dimmed. ## Troubleshooting > [accordion] The Snooze option doesn't appear on an alert > > Check that the alert is acknowledged, that **Automatically re-trigger acknowledged alerts** is on in **Alert settings**, and that the escalation policy has a level left to page. On the alert page, the button appears only for the responder who acknowledged the alert. Use the row actions menu in the **Alerts** list instead. > [accordion] A snoozed alert paged at an unexpected time > > **Snooze until** always ends at the chosen time tomorrow, in the time zone on your Rootly profile. Check that your profile time zone is correct. Snoozing again restarts the timer from the moment you snooze. > [accordion] A bulk action updated fewer alerts than I selected > > Alerts that don't qualify for an action are skipped. Snooze skips alerts that aren't acknowledged, and every action skips alerts you don't have permission to change. ## Frequently Asked Questions > [accordion] What's the longest I can snooze an alert? > > 7 days. Longer **Snooze for** values are rejected. > [accordion] Can I snooze an alert that's still triggered? > > No. Acknowledge it first, then snooze it. > [accordion] Does snoozing change my re-trigger settings? > > No. Snooze affects only the alert you snoozed. To change when acknowledged alerts re-page by default, change your re-trigger settings. See [Retrigger logic](https://docs.rootly.com/alerts/alert-statuses.md#retrigger-logic). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.