> ## Documentation Index > Fetch the complete documentation index at: https://docs.rootly.com/llms.txt > Use this file to discover all available pages before exploring further. # List escalation policies > List escalation policies ## OpenAPI ````yaml https://rootly-heroku.s3.amazonaws.com/swagger/v1/swagger.json get /v1/escalation_policies openapi: 3.0.1 info: title: Rootly API v1 version: v1 description: >+ # How to generate an API Key? - **Organization dropdown** > **Organization Settings** > **API Keys** # JSON:API Specification Rootly is using **JSON:API** (https://jsonapi.org) specification: - JSON:API is a specification for how a client should request that resources be fetched or modified, and how a server should respond to those requests. - JSON:API is designed to minimize both the number of requests and the amount of data transmitted between clients and servers. This efficiency is achieved without compromising readability, flexibility, or discoverability. - JSON:API requires use of the JSON:API media type (**application/vnd.api+json**) for exchanging data. # Authentication and Requests We use standard HTTP Authentication over HTTPS to authorize your requests. ``` curl --request GET \ --header 'Content-Type: application/vnd.api+json' \ --header 'Authorization: Bearer YOUR-TOKEN' \ --url https://api.rootly.com/v1/incidents ```
# Rate limiting - There is a default limit of **5** **GET**, **HEAD**, and **OPTIONS** calls **per API key** every **60 seconds** (0 hours). The limit is calculated over a **0-hour sliding window** looking back from the current time. While the limit can be configured to support higher thresholds, you must first contact your **Rootly Customer Success Manager** to make any adjustments. - There is a default limit of **3** **POST**, **PUT**, **PATCH** or **DELETE** calls **per API key** every **60 seconds** (0 hours). The limit is calculated over a **0-hour sliding window** looking back from the current time. While the limit can be configured to support higher thresholds, you must first contact your **Rootly Customer Success Manager** to make any adjustments. - When rate limits are exceeded, the API will return a **429 Too Many Requests** HTTP status code with the response: `{"error": "Rate limit exceeded. Try again later."}` - **X-RateLimit headers** are included in every API response, providing real-time rate limit information: - **X-RateLimit-Limit** - The maximum number of requests permitted and the time window (e.g., "1000, 1000;window=3600" for 1000 requests per hour) - **X-RateLimit-Remaining** - The number of requests remaining in the current rate limit window - **X-RateLimit-Used** - The number of requests already made in the current window - **X-RateLimit-Reset** - The time at which the current rate limit window resets, in UTC epoch seconds # Pagination - Pagination is supported for all endpoints that return a collection of items. - Pagination is controlled by the **page** query parameter ## Example ``` curl --request GET \ --header 'Content-Type: application/vnd.api+json' \ --header 'Authorization: Bearer YOUR-TOKEN' \ --url https://api.rootly.com/v1/incidents?page[number]=1&page[size]=10 ``` x-logo: url: https://rootly-heroku.s3.us-east-1.amazonaws.com/swagger/v1/logo.png servers: - url: https://api.rootly.com security: [] paths: /v1/escalation_policies: get: tags: - EscalationPolicies summary: List escalation policies description: List escalation policies operationId: listEscalationPolicies parameters: - name: include in: query description: >- comma separated if needed. eg: escalation_policy_levels,escalation_policy_paths schema: type: string enum: - escalation_policy_levels - escalation_policy_paths - groups - services required: false - name: filter[search] in: query required: false schema: type: string - name: filter[name] in: query required: false schema: type: string - name: filter[team_ids] in: query required: false description: >- Filter escalation policies by associated team IDs. Comma-separate multiple values. schema: type: string - name: filter[created_at][gt] in: query required: false schema: type: string - name: filter[created_at][gte] in: query required: false schema: type: string - name: filter[created_at][lt] in: query required: false schema: type: string - name: filter[created_at][lte] in: query required: false schema: type: string - name: page[number] in: query required: false schema: type: integer - name: page[size] in: query required: false schema: type: integer responses: '200': description: success content: application/vnd.api+json: schema: $ref: '#/components/schemas/escalation_policy_list' security: - bearer_auth: [] components: schemas: escalation_policy_list: type: object properties: data: type: array items: type: object properties: id: type: string description: Unique ID of the escalation policy type: type: string enum: - escalation_policies attributes: type: object allOf: - $ref: '#/components/schemas/escalation_policy' required: - id - type - attributes links: type: object allOf: - $ref: '#/components/schemas/links' meta: type: object allOf: - $ref: '#/components/schemas/meta' required: - data - links - meta escalation_policy: type: object properties: name: type: string description: The name of the escalation policy description: type: string description: The description of the escalation policy nullable: true repeat_count: type: integer description: >- The number of times this policy will be executed until someone acknowledges the alert created_by_user_id: type: integer description: User who created the escalation policy last_updated_by_user_id: type: integer description: User who updated the escalation policy group_ids: type: array items: type: string description: >- Associated groups (alerting the group will trigger escalation policy) service_ids: type: array items: type: string description: >- Associated services (alerting the service will trigger escalation policy) business_hours: type: object properties: time_zone: type: string description: Time zone for business hours enum: - International Date Line West - Etc/GMT+12 - American Samoa - Pacific/Pago_Pago - Midway Island - Pacific/Midway - Hawaii - Pacific/Honolulu - Alaska - America/Juneau - Pacific Time (US & Canada) - America/Los_Angeles - Tijuana - America/Tijuana - Arizona - America/Phoenix - Mazatlan - America/Mazatlan - Mountain Time (US & Canada) - America/Denver - Central America - America/Guatemala - Central Time (US & Canada) - America/Chicago - Chihuahua - America/Chihuahua - Guadalajara - America/Mexico_City - Mexico City - America/Mexico_City - Monterrey - America/Monterrey - Saskatchewan - America/Regina - Bogota - America/Bogota - Eastern Time (US & Canada) - America/New_York - Indiana (East) - America/Indiana/Indianapolis - Lima - America/Lima - Quito - America/Lima - Atlantic Time (Canada) - America/Halifax - Caracas - America/Caracas - Georgetown - America/Guyana - La Paz - America/La_Paz - Puerto Rico - America/Puerto_Rico - Santiago - America/Santiago - Newfoundland - America/St_Johns - Asuncion - America/Asuncion - Brasilia - America/Sao_Paulo - Buenos Aires - America/Argentina/Buenos_Aires - Montevideo - America/Montevideo - Greenland - America/Nuuk - Mid-Atlantic - Atlantic/South_Georgia - Azores - Atlantic/Azores - Cape Verde Is. - Atlantic/Cape_Verde - Edinburgh - Europe/London - Lisbon - Europe/Lisbon - London - Europe/London - Monrovia - Africa/Monrovia - UTC - Etc/UTC - Amsterdam - Europe/Amsterdam - Belgrade - Europe/Belgrade - Berlin - Europe/Berlin - Bern - Europe/Zurich - Bratislava - Europe/Bratislava - Brussels - Europe/Brussels - Budapest - Europe/Budapest - Casablanca - Africa/Casablanca - Copenhagen - Europe/Copenhagen - Dublin - Europe/Dublin - Ljubljana - Europe/Ljubljana - Madrid - Europe/Madrid - Paris - Europe/Paris - Prague - Europe/Prague - Rome - Europe/Rome - Sarajevo - Europe/Sarajevo - Skopje - Europe/Skopje - Stockholm - Europe/Stockholm - Vienna - Europe/Vienna - Warsaw - Europe/Warsaw - West Central Africa - Africa/Algiers - Zagreb - Europe/Zagreb - Zurich - Europe/Zurich - Athens - Europe/Athens - Bucharest - Europe/Bucharest - Cairo - Africa/Cairo - Harare - Africa/Harare - Helsinki - Europe/Helsinki - Jerusalem - Asia/Jerusalem - Kaliningrad - Europe/Kaliningrad - Kyiv - Europe/Kiev - Pretoria - Africa/Johannesburg - Riga - Europe/Riga - Sofia - Europe/Sofia - Tallinn - Europe/Tallinn - Vilnius - Europe/Vilnius - Baghdad - Asia/Baghdad - Istanbul - Europe/Istanbul - Kuwait - Asia/Kuwait - Minsk - Europe/Minsk - Moscow - Europe/Moscow - Nairobi - Africa/Nairobi - Riyadh - Asia/Riyadh - St. Petersburg - Europe/Moscow - Volgograd - Europe/Volgograd - Tehran - Asia/Tehran - Abu Dhabi - Asia/Muscat - Baku - Asia/Baku - Muscat - Asia/Muscat - Samara - Europe/Samara - Tbilisi - Asia/Tbilisi - Yerevan - Asia/Yerevan - Kabul - Asia/Kabul - Almaty - Asia/Almaty - Astana - Asia/Almaty - Ekaterinburg - Asia/Yekaterinburg - Islamabad - Asia/Karachi - Karachi - Asia/Karachi - Tashkent - Asia/Tashkent - Chennai - Asia/Kolkata - Kolkata - Asia/Kolkata - Mumbai - Asia/Kolkata - New Delhi - Asia/Kolkata - Sri Jayawardenepura - Asia/Colombo - Kathmandu - Asia/Kathmandu - Dhaka - Asia/Dhaka - Urumqi - Asia/Urumqi - Rangoon - Asia/Rangoon - Bangkok - Asia/Bangkok - Hanoi - Asia/Bangkok - Jakarta - Asia/Jakarta - Krasnoyarsk - Asia/Krasnoyarsk - Novosibirsk - Asia/Novosibirsk - Beijing - Asia/Shanghai - Chongqing - Asia/Chongqing - Hong Kong - Asia/Hong_Kong - Irkutsk - Asia/Irkutsk - Kuala Lumpur - Asia/Kuala_Lumpur - Perth - Australia/Perth - Singapore - Asia/Singapore - Taipei - Asia/Taipei - Ulaanbaatar - Asia/Ulaanbaatar - Osaka - Asia/Tokyo - Sapporo - Asia/Tokyo - Seoul - Asia/Seoul - Tokyo - Asia/Tokyo - Yakutsk - Asia/Yakutsk - Adelaide - Australia/Adelaide - Darwin - Australia/Darwin - Brisbane - Australia/Brisbane - Canberra - Australia/Canberra - Guam - Pacific/Guam - Hobart - Australia/Hobart - Melbourne - Australia/Melbourne - Port Moresby - Pacific/Port_Moresby - Sydney - Australia/Sydney - Vladivostok - Asia/Vladivostok - Magadan - Asia/Magadan - New Caledonia - Pacific/Noumea - Solomon Is. - Pacific/Guadalcanal - Srednekolymsk - Asia/Srednekolymsk - Auckland - Pacific/Auckland - Fiji - Pacific/Fiji - Kamchatka - Asia/Kamchatka - Marshall Is. - Pacific/Majuro - Wellington - Pacific/Auckland - Chatham Is. - Pacific/Chatham - Nuku'alofa - Pacific/Tongatapu - Samoa - Pacific/Apia - Tokelau Is. - Pacific/Fakaofo nullable: true days: type: array items: type: string enum: - M - T - W - R - F - U - S description: Business days nullable: true start_time: type: string description: Start time for business hours (HH:MM) nullable: true end_time: type: string description: End time for business hours (HH:MM) nullable: true nullable: true created_at: type: string description: Date of creation updated_at: type: string description: Date of last update required: - name - repeat_count - created_by_user_id links: type: object properties: self: type: string first: type: string prev: type: string nullable: true next: type: string nullable: true last: type: string nullable: true required: - self - first - prev - next - last meta: type: object properties: next_cursor: type: string nullable: true current_page: type: integer nullable: true next_page: type: integer nullable: true prev_page: type: integer nullable: true total_count: type: integer total_pages: type: integer required: - current_page - next_page - prev_page - total_count - total_pages securitySchemes: bearer_auth: type: http scheme: bearer ````