> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status pages for internal and customer updates

> Create and manage status pages to communicate service health and incident information to internal stakeholders and external customers in real-time.

## What's a Status Page?

Status pages allow you to quickly communicate information about the health of your services and applications to internal stakeholders and external customers.

This helps save time for team members who might be actively involved in responding to an incident, or customer support staff who need to direct end users to a centralized place for live updates about your organization.

<Frame>
  <img src="https://mintcdn.com/rootly/7ojKISea6oiQMk0o/images/status-pages/status-page-example-display.webp?fit=max&auto=format&n=7ojKISea6oiQMk0o&q=85&s=b62441aa7b7cee172f8098a0de643255" alt="Example Rootly status page displaying incident status and component health" width="1138" height="1604" data-path="images/status-pages/status-page-example-display.webp" />
</Frame>

It only takes about a minute to set up a status page, so set one up soon after you've [signed up](/quick-start-guide).

## Public or Private?

This is the first choice you make, and it shapes everything after it. The page type sets who can reach the page at all; [authentication](/configuration/status-page-authentication-methods) and a [custom domain](/configuration/custom-domain-names-for-status-pages) are options you layer on top of a public page afterwards.

Rootly has two types of status pages available: public status pages and private status pages. Both can be used to communicate relevant information about ongoing or past incidents and the status of incidents and services.

<Frame>
  <img src="https://mintcdn.com/rootly/7ojKISea6oiQMk0o/images/status-pages/status-page-public-private-selection.webp?fit=max&auto=format&n=7ojKISea6oiQMk0o&q=85&s=fc4cd6ab1d7dadcf7196485529088080" alt="Rootly status page settings with public and private page options" width="3448" height="1984" data-path="images/status-pages/status-page-public-private-selection.webp" />
</Frame>

By default, you will have a public and private status page to customize and configure. You can add additional pages from the Status Page section in Rootly.

<AccordionGroup>
  <Accordion title="Private Status Pages" icon="sparkles">
    Private status pages can only be accessed by Rootly users. These are great for communicating important incidents and service statuses to your internal teams.

    Users must be logged in to Rootly to access this page.
  </Accordion>

  <Accordion title="Public Status Pages" icon="sparkles">
    Public status pages can be accessed by anyone who has access to the status page's URL. These are the perfect option to communicate incident updates and service statuses to your external stakeholders, like customers or partners.
  </Accordion>
</AccordionGroup>

***

## Related Pages

<CardGroup cols={3}>
  <Card title="Creating a Status Page" icon="signal" href="/configuration/creating-a-status-page">
    Set up a status page after picking a type.
  </Card>

  <Card title="Publishing Incidents" icon="megaphone" href="/configuration/publishing-incidents">
    Push incident updates to a status page from Web or Slack.
  </Card>

  <Card title="Custom Domain Names" icon="globe" href="/configuration/custom-domain-names-for-status-pages">
    Point your own domain at a status page with CNAME + CAA records.
  </Card>
</CardGroup>
