> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Teams Integration

> Connect Microsoft Teams to Rootly to create incident channels, post real-time updates, and start Teams meetings directly from an incident.

Rootly's Microsoft Teams integration automates incident communication. When an incident starts, Rootly can create a dedicated Teams channel, invite responders, and post real-time updates as the incident progresses.

<Note>
  For detailed installation instructions, screenshots, and troubleshooting, see the [Microsoft Teams integration guide](/integrations/microsoft-teams).
</Note>

## Before You Get Started

Microsoft Teams connects in two parts, and they are independent — the main integration handles channels and notifications, while meetings are a separate OAuth connection with their own permissions.

| Part                          | What it does                                             | Required for                    |
| ----------------------------- | -------------------------------------------------------- | ------------------------------- |
| **Teams integration**         | Incident channels, notifications, workflow actions       | Everyday incident communication |
| **Teams Meeting integration** | The **Create a Microsoft meeting** button on an incident | Live video collaboration        |

<Info>
  **Requirements:**

  * **Rootly account:** Admin
  * **Microsoft 365 account:** permission to authorize apps for your tenant
</Info>

## Quick Installation Steps

1. In Rootly, go to **Configuration → Integrations** and select **Microsoft Teams**
2. Sign in with your Microsoft 365 work account and approve the requested permissions
3. Install the Rootly bot into the Teams team you want incident channels created in
4. Confirm the integration shows as **Connected**

To create meetings from incidents, connect **Microsoft Teams Meeting** separately from the same integrations page. It uses a different permission set and must be authorized on its own, even if the main integration is already connected.

<Tip>
  Rootly recommends connecting with a service account rather than a personal one, so the integration keeps working when someone leaves your organization.
</Tip>

## What You Get

* A dedicated Teams channel per incident, with responders invited automatically
* Real-time incident updates posted to the channel as status and severity change
* Workflow actions for posting messages and managing channels — see [Microsoft Teams workflows](/integrations/microsoft-teams#workflows)
* A **Create a Microsoft meeting** button on every incident, once the meeting integration is connected

## Related Resources

* [Microsoft Teams integration guide](/integrations/microsoft-teams)
* [Slack integration](/integrating-with-slack)
* [Google Chat integration](/integrating-with-google-chat)