> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Chat integration overview

> Manage incidents from Google Chat with auto-created spaces, rich card notifications, slash commands, alert actions, and on-call paging built into chat.

<Info>
  **Closed Beta** — The Google Chat integration is currently in closed beta. Contact [support@rootly.com](mailto:support@rootly.com) to request access.
</Info>

Rootly's Google Chat integration automates incident communication, on-call management, and alerting. When an incident starts, Rootly creates a dedicated Google Chat space, invites responders, and posts real-time incident overview cards. Responders can manage incidents, respond to alerts, and check on-call schedules without leaving Google Chat.

<CardGroup cols={2}>
  <Card title="Incident Spaces" icon="hashtag">
    Automatically create dedicated Google Chat spaces for each incident with responders invited
  </Card>

  <Card title="On-Call & Alerting" icon="phone">
    Page responders via Google Chat, respond to alerts with action buttons, and check on-call schedules
  </Card>

  <Card title="Slash Commands" icon="terminal">
    Declare incidents, create alerts, check on-call, and manage shifts with `/rootly` commands
  </Card>

  <Card title="Emoji Reactions" icon="face-smile">
    React to messages to add timeline events, follow-ups, or tasks to the incident
  </Card>

  <Card title="Real-time Updates" icon="bolt">
    Get notified of role assignments, action items, shift changes, and meeting recordings
  </Card>

  <Card title="Custom Workflows" icon="bell">
    Control which events trigger Google Chat notifications using workflow conditions
  </Card>
</CardGroup>

***

## How It Works

<Steps>
  <Step title="Connect to Rootly">
    Create a service account, configure domain-wide delegation, and upload the key to Rootly (recommended). Or connect via OAuth for a quick evaluation.
  </Step>

  <Step title="Configure Workflows">
    Set up workflows to automatically create spaces, send messages, or post cards when incidents occur.
  </Step>

  <Step title="Set Up On-Call">
    Add Google Chat spaces as escalation policy targets to page responders directly in chat.
  </Step>
</Steps>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Installation" icon="plug" href="/integrations/google-chat/installation">
    Connect Google Chat using a service account or OAuth
  </Card>

  <Card title="Workflows" icon="diagram-project" href="/integrations/google-chat/workflows">
    Configure space creation, messaging, and card workflows
  </Card>
</CardGroup>
