> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation

> Connect New Relic to Rootly to capture metric and chart snapshots during incidents through Genius workflows for dashboards, alerts, and applications.

## Introduction

The New Relic integration connects Rootly with your New Relic account so teams can capture metric and chart snapshots directly from incident workflows. This provides point-in-time visibility into your observability data without leaving the incident response flow.

With the New Relic integration, you can:

* Capture New Relic chart snapshots from Genius workflows during incidents
* Attach snapshot links to incident timelines for post-incident review
* Ingest New Relic alert events into Rootly as alerts — see the [Alerts](/integrations/new-relic/alerts) page for setup

## Before You Begin

Before setting up the integration, make sure you have:

* A Rootly account with permission to manage integrations
* A New Relic account with permission to create API keys
* Your New Relic **Account ID**

<Callout icon="user-shield" color="#DBEAFE">
  We recommend integrating with a dedicated service account so the integration does not break if an individual user leaves your organization.
</Callout>

## Installation

<Steps>
  <Step title="Open the New Relic integration in Rootly" icon="plug">
    Navigate to the integrations page in Rootly and select **New Relic**.

    <Frame>
      <img alt="New Relic integration on the integrations page" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-1.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=377f8516c7880faafb3744318a408ec4" width="864" height="394" data-path="images/integrations/new-relic/installation/images-1.webp" />
    </Frame>
  </Step>

  <Step title="Generate a New Relic API key" icon="key">
    In New Relic, navigate to your API keys settings.

    <Frame>
      <img alt="New Relic API keys page" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-2.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=4622217d4479ec390bed44561ee8d54a" width="870" height="330" data-path="images/integrations/new-relic/installation/images-2.webp" />
    </Frame>

    <Frame>
      <img alt="New Relic API key list" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-3.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=568a0b46729a12dc163db48cda768bd9" width="855" height="154" data-path="images/integrations/new-relic/installation/images-3.webp" />
    </Frame>

    Generate a new **User** key and copy it.

    <Frame>
      <img alt="Generate New Relic API key" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-4.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=856f80971b89df74da14b0308b8ed9b6" width="883" height="1231" data-path="images/integrations/new-relic/installation/images-4.webp" />
    </Frame>

    <Callout icon="key" color="#FEF3C7">
      Copy the API key immediately after generating it — New Relic will not show the full key again.
    </Callout>
  </Step>

  <Step title="Enter your credentials in Rootly" icon="link">
    Paste your **API key** and **Account ID** into the New Relic integration settings in Rootly and save.

    <Frame>
      <img alt="Enter New Relic credentials in Rootly" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-5.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=e8f9bc96ae04d554845f0d615d3591bf" width="876" height="808" data-path="images/integrations/new-relic/installation/images-5.webp" />
    </Frame>
  </Step>
</Steps>

## Capture Snapshots in Workflows

Once the integration is connected, a new task is available in your Genius workflows to capture New Relic chart snapshots during incidents.

<Frame>
  <img alt="New Relic snapshot task in Genius workflows" src="https://mintcdn.com/rootly/EZBU89ISF00990Wy/images/integrations/new-relic/installation/images-6.webp?fit=max&auto=format&n=EZBU89ISF00990Wy&q=85&s=17c7bc5cbe0ad6fc8e1c3506801ce662" width="876" height="780" data-path="images/integrations/new-relic/installation/images-6.webp" />
</Frame>

<Callout icon="camera" color="#DBEAFE">
  Snapshots are point-in-time captures attached to the incident timeline, so you can reference exactly what your metrics looked like when the incident occurred.
</Callout>

## Uninstall

To remove the New Relic integration, open the integrations panel in Rootly and select **Configure > Delete**.