> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation

> Connect Webex to Rootly via OAuth to enable automatic meeting creation for incidents, with meeting links shared in Slack channels and notifications.

## Overview

Connecting Webex to Rootly takes just a few minutes. You'll authorize Rootly to access your Webex account via OAuth, after which the **Create Webex Meeting** workflow action becomes available.

## Before You Begin

<Note>
  We recommend installing with a **service account** (e.g., `incidents@yourcompany.com`) rather than a personal account. This ensures the integration stays active if the installing user leaves the company.

  You must be logged into Rootly as an **Admin** to complete setup.
</Note>

## Connect Webex to Rootly

<Steps>
  <Step title="Open Integrations">
    In Rootly, go to **Configuration → Integrations** and find **Webex**. Click **Setup**.

    <Frame>
      <img alt="Rootly integrations page showing Webex" src="https://mintcdn.com/rootly/ljLqQxzWDg3HgLpA/images/integrations/webex/installation/images-1.webp?fit=max&auto=format&n=ljLqQxzWDg3HgLpA&q=85&s=bbfd26542f6a3a87f1f6676f8655e697" width="867" height="481" data-path="images/integrations/webex/installation/images-1.webp" />
    </Frame>
  </Step>

  <Step title="Authorize in Webex">
    You'll be redirected to Webex. Sign in with your Webex account (or create one), then click **Allow** to grant Rootly access.

    <Frame>
      <img alt="Webex OAuth authorization screen" src="https://mintcdn.com/rootly/ljLqQxzWDg3HgLpA/images/integrations/webex/installation/images-2.webp?fit=max&auto=format&n=ljLqQxzWDg3HgLpA&q=85&s=10d13eb2726d6ce8fb8478d4f71ab371" width="864" height="473" data-path="images/integrations/webex/installation/images-2.webp" />
    </Frame>
  </Step>

  <Step title="Confirm Connection">
    You'll be redirected back to Rootly. The integration will show as **Connected**.

    <Frame>
      <img alt="Webex integration connected in Rootly" src="https://mintcdn.com/rootly/ljLqQxzWDg3HgLpA/images/integrations/webex/installation/images-3.webp?fit=max&auto=format&n=ljLqQxzWDg3HgLpA&q=85&s=0050b7309450cd9422b9f764a3276bcb" width="866" height="478" data-path="images/integrations/webex/installation/images-3.webp" />
    </Frame>
  </Step>
</Steps>

## Uninstall

To remove the Webex integration:

1. Go to **Configuration → Integrations** and find **Webex**
2. Click **Connected** to reveal the disconnect option
3. Click **Disconnect**

<Frame>
  <img src="https://mintcdn.com/rootly/QMD-dNqeYW4BA9dg/images/integrations/common/uninstall-connected.png?fit=max&auto=format&n=QMD-dNqeYW4BA9dg&q=85&s=dbb790e2576c8969bba96bc26c95265f" alt="Click Connected to reveal the Disconnect option" width="319" height="188" data-path="images/integrations/common/uninstall-connected.png" />
</Frame>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I use a personal Webex account instead of a service account?" icon="video">
    Yes, but it's not recommended. If the personal account is deactivated or the user leaves the company, the integration will stop working. A shared service account avoids this risk.
  </Accordion>

  <Accordion title="What permissions does Rootly request from Webex?" icon="lock">
    Rootly requests OAuth permissions to create meetings on behalf of the connected account. Rootly does not read your existing meetings or contacts.
  </Accordion>

  <Accordion title="Can I connect multiple Webex accounts?" icon="circle-info">
    Only one Webex account can be connected at a time per Rootly organization.
  </Accordion>
</AccordionGroup>