> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# On-Call Widget

> See your live on-call status in the Rootly web sidebar—whether you're on call now, your next shift, active pages, and notification-setup gaps—from any page.

## Overview

The on-call widget is a compact status card in the Rootly web sidebar that shows **your** on-call status at a glance—without leaving the page you're on. It answers the questions responders ask most: *Am I on call right now? When am I next on? Have I been paged?*

The widget updates live as shifts hand off, pages arrive, and your status changes, so it always reflects the current moment.

<Note>
  The widget shows your **personal** status only. It doesn't change how schedules, escalation policies, or paging work—it's an additive view on top of your existing on-call configuration.
</Note>

***

## Where to find it

The widget appears in the **left navigation sidebar** of the Rootly web app when the sidebar is expanded. It loads automatically for on-call-enabled teams—there's nothing to configure.

<Frame>
  <img src="https://mintcdn.com/rootly/A-WEPbPdT0zk0oNh/images/on-call-widget/oncall_widget_general.webp?fit=max&auto=format&n=A-WEPbPdT0zk0oNh&q=85&s=d6e7e61aa34bbd28ac65017e4d5deff9" alt="On-call widget in the Rootly web sidebar showing a live on-call status card" width="566" height="554" data-path="images/on-call-widget/oncall_widget_general.webp" />
</Frame>

***

## What it shows

The widget adapts to your current situation.

### On call now

When you're actively on call, the widget shows a progress bar counting down your current shift, along with the schedule you're covering.

For **"always on call"** coverage—where you're the sole owner of a 24/7 schedule, or a direct escalation-policy target—the widget shows an always-on indicator instead of a countdown.

<Frame>
  <img src="https://mintcdn.com/rootly/A-WEPbPdT0zk0oNh/images/on-call-widget/oncall_always_oncall_state.webp?fit=max&auto=format&n=A-WEPbPdT0zk0oNh&q=85&s=4be63b8c276edef8a1312c364064a2e2" alt="Widget showing the striped always-on-call indicator" width="367" height="168" data-path="images/on-call-widget/oncall_always_oncall_state.webp" />
</Frame>

### Off call — your next shifts

When you're not currently on call, the widget lists your upcoming shift(s), soonest first, with a **See all** link to your on-call calendar.

<Frame>
  <img src="https://mintcdn.com/rootly/A-WEPbPdT0zk0oNh/images/on-call-widget/oncall_next_shifts_state.webp?fit=max&auto=format&n=A-WEPbPdT0zk0oNh&q=85&s=a87be8dcd5f3453c7a922816c17632a7" alt="Widget listing upcoming on-call shifts with a See all link" width="382" height="224" data-path="images/on-call-widget/oncall_next_shifts_state.webp" />
</Frame>

### You've been paged

When you have an active, unacknowledged page, the widget surfaces a banner with the alert and a link to open it. You can dismiss the banner, and it reappears if a new page comes in.

<Frame>
  <img src="https://mintcdn.com/rootly/A-WEPbPdT0zk0oNh/images/on-call-widget/oncall_paged_state.webp?fit=max&auto=format&n=A-WEPbPdT0zk0oNh&q=85&s=7208128bc462c666234ca8e7d7be5e21" alt="Widget showing a paged banner with the active alert" width="387" height="135" data-path="images/on-call-widget/oncall_paged_state.webp" />
</Frame>

### Setup incomplete

If you have no verified phone number and no active mobile device, Rootly can't page you. The widget shows a reminder—with links to add a phone number or install the mobile app—so you can fix it before it matters. See [On-Call Readiness](/on-call/on-call-readiness).

<Frame>
  <img src="https://mintcdn.com/rootly/A-WEPbPdT0zk0oNh/images/on-call-widget/oncall_status_incomplete_state.webp?fit=max&auto=format&n=A-WEPbPdT0zk0oNh&q=85&s=2edc54340719c39f8a13193ce08c60a1" alt="Widget showing a setup-incomplete reminder to add a phone number or install the mobile app" width="276" height="169" data-path="images/on-call-widget/oncall_status_incomplete_state.webp" />
</Frame>

### Shadowing

If you're shadowing another responder (or being shadowed) for training, the widget reflects that too. See [On-Call Shadowing](/on-call/on-call-shadowing) for how shadowing works.

***

## Staying up to date

The widget refreshes on its own:

* The shift progress bar advances continuously.
* Pages, acknowledgements, and shift hand-offs update the widget in real time.

You don't need to reload the page to see your current status.

***

## Requirements

* Your team must have **on-call / alerting enabled**.
* Available in the **Rootly web app**. On-call status is also available in the [Rootly mobile app](/on-call/mobile-app).

<Note>
  To make sure you can actually be paged, verify a phone number and install the mobile app. See [On-Call Readiness](/on-call/on-call-readiness).
</Note>