Retrospectives are a critical part of an incident management practice. They offer a continuous learning opportunity, a chance to refine processes, and a means to foster a culture of reliability and excellence. The value of retrospectives can also be context-dependent; some incidents may necessitate a more comprehensive process than others. Rootly has embraced the concept of “right-sizing” the retrospective process. By enabling organizations to customize the steps in their retrospective processes—making them conditional based on the team, severity, or type of incident—we help responders derive more value from each incident while minimizing retrospective process burnout. Learn more in the video below.