Configuring Process Steps
Retrospective process steps compose a retrospective process. These steps can be customized across the following dimensions:
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Title and description of step
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Steps being required or optional
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Pre-assignment of step based on role
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Due dates relative to the resolution of an incident
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Slack and email based reminders for step owners
Legacy Process
For customers that prefer the legacy incident processes, the following configuration will align with the previous retrospective settings.
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Navigate to the Retrospective Processes configuration page.
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Modify the “When should the Retrospective be mandatory?” multi-select to choose all severities or types.
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Edit the ‘Default Retrospective’ process
4. Remove all steps from the default process with the exception of the ‘Write The Retrospective Document’ and the ‘Gather Data’ steps.