Retrospective process steps compose a retrospective process. These steps can be customized across the following dimensions:
  • Title and description of step
  • Steps being required or optional
  • Pre-assignment of step based on role
  • Due dates relative to the resolution of an incident
  • Slack and email based reminders for step owners
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Legacy Process

For customers that prefer the legacy incident processes, the following configuration will align with the previous retrospective settings.
  1. Navigate to the Retrospective Processes configuration page.
  2. Modify the “When should the Retrospective be mandatory?” multi-select to choose all severities or types.
  3. Edit the ‘Default Retrospective’ process
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4. Remove all steps from the default process with the exception of the ‘Write The Retrospective Document’ and the ‘Gather Data’ steps.
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