Overview

The most common way to run a workflow is automatically via trigger events. However, all workflows can also be triggered manually through Slack and web UI.

Via Slack

There are 2 ways to manually trigger a workflow in Slack.

Slack Command

Each workflow can be run in Slack through a custom command. Simply key in the following command in an incident channel:

/rootly workflow custom-command

Document image

The custom command can be set for each workflow in the Slack Command field.

Document image

Ensure that you have the Slack Command as a trigger event as well.

Document image

Slack Modal

You can also run a workflow in Slack through our built-in modal.

Document image

Document image

Via Web UI

Each workflow can also be run through the web UI.

First, you’ll need to navigate into a specific incident and select the View Workflow Runs button on the right-hand pane.

Document image

That will prompt you with a list of workflows that have already run for the particular incident. You’ll want to select the Trigger Workflow button.

Document image

You’ll be presented with a list of workflows to select from. Selecting the Trigger Workflow button will trigger the workflow for the specific incident in reference.

Document image

Support

If you need help or more information about this integration, please contact support@rootly.com or start a chat by navigating to Help > Chat with Us.