Help and Documentation

Managing Teams

2min

Overview

In Rootly, Teams are groups of users that should represent ownership over a specific department, function, or product within your company. Teams in Rootly can:

  • Own Schedules and Escalation Policies as part of Rootly On-Call.
  • Have Alerts routed to directly from Alert Sources and emails. This ensures that Teams will instantly be paged when an Alert from a relevant source comes in.
  • Map to specific Slack channels and user groups, allowing for team-based Slack automation to be configured in Rootly.

You can create Teams and assign users via the Rootly web UI, or by importing them directly from third-party services such as PagerDuty, or Opsgenie. Other third-party integrations will follow soon.

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