Converting Existing Slack Channels To Incidents

To convert an exsiting Slack channel into a Rootly incident channel without the loss of the conversation’s history we can leverage the /incident convert command.

1. Enter in /incident convert Entering in the convert command will bring up a modal where you can enter in addtional details for the new Rootly incident.

2. Assign incident properties Using the pop up you can assign properties to the new Rootly incident just as if it were a new incident.