Step 1
Step 2
Field | Content |
---|---|
Title | Title of the incident. This will be used to create the channel name along with today’s date. |
Summary | A summary of the incident. |
Severity | Defaults: Severity level from SEV3 to SEV0. |
Type | The type of incident. Defaults: Cloud, Security, Customer facing, Default. |
Services | The service or services impacted. |
Step 3
Step 1
Step 2
Field | Content |
---|---|
Title | Title of the incident. This will be used to create the channel name along with today’s date. |
Summary | A summary of the incident. |
Severity | Defaults: Severity level from SEV3 to SEV0. |
Type | The type of incident. Defaults: Cloud, Security, Customer facing, Default. |
Services | The service or services impacted. |
Step 3
Field | Content |
---|---|
Scheduled start and end time | The planned time for the maintenance to take place. |
Title | The title of the maintenance incident. This will only be visible in the Rootly web app or the incident Slack channel (if applicable). |
Severity | Defaults: Severity level from SEV3 to SEV0. |
Type | The type of incident. Defaults: Cloud, Security, Customer facing, Default. |
Services | The service or services impacted. |
Environments | The environment the incident will impact. E.g. Dev or Production. |
Functionalities | Specific functionalities impacted. E.g. Checkout or Search. |
Teams | The relevant teams involved in this maintenance incident. |
/rootly convert maintenance
command.