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What’s a Status Page?

Status pages allow you to quickly communicate information about the health of your services and applications to internal stakeholders and external customers. This helps save time for team members who might be actively involved in responding to an incident, or customer support staff who need to direct end users to a centralized place for live updates about your organization. Clean Shot2025 05 28at15 29 26@2x Pn It only takes about a minute to set up a status page, so set one up soon after you’ve signed up.

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Public or Private?

This is the first choice you make, and it shapes everything after it. The page type sets who can reach the page at all; authentication and a custom domain are options you layer on top of a public page afterwards. Rootly has two types of status pages available: public status pages and private status pages. Both can be used to communicate relevant information about ongoing or past incidents and the status of incidents and services. Clean Shot2025 05 28at15 57 25@2x Pn By default, you will have a public and private status page to customize and configure. You can add additional pages from the Status Page section in Rootly.
Private status pages can only be accessed by Rootly users. These are great for communicating important incidents and service statuses to your internal teams.Users must be logged in to Rootly to access this page.
Public status pages can be accessed by anyone who has access to the status page’s URL. These are the perfect option to communicate incident updates and service statuses to your external stakeholders, like customers or partners.