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This example appends a playbook to a newly created incident. If I was in Slack for example I would do this by clicking the “Update” button (Seen below).
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Let’s say this was a security related incident. Once I append “Security” to the types field that would then automatically attach the related playbooks that were associated with the “Security” types.
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As you can see below the action items have increased from 3 to 6 because the Security type action items were appended. Clicking the Action Items button gives us a full list of all the action items.
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You can also modify incidents in the Rootly UI as well by navigating to the Incidents tab and clicking edit on the appropriate incident. Modifying incidents in the UI will also automatically attach any relevant playbooks associated with the changes.
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