Overview For larger incidents or incidents that may span ownership across multiple teams, you may want to split an incident into sub-incidents. Multiple sub-incidents can be created off of a single parent incident.
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Restrictions
  • Sub-incident is the most granular form of incidents, so it cannot be split further.
  • There must be a parent incident to split the sub-incident from. Sub-incidents cannot exist on their own.
Creating Sub-Incidents Rootly currently supports creating sub-incidents via …
  1. Slack
  2. Web
Configuring Workflows As with parent incidents, automated tasks can also be run based on sub-incident conditions. To do so, simply configure your workflows to run when kind = Sub Incident.
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