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Step 1

Open the incident in Rootly.
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Step 2

Under the incident name, click the Manage Access button to open the access modal.Rootly incident with the manage access button highlighted.
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Step 3

Add users to this incident channelStart typing a user name in the box. Rootly will display a list of users who can be granted access to the incident. Click on a user’s name to add them to the incident.Remove users from this incident channelClick the x beside a user’s name to remove them from this incident.Manage access modal in the Rootly web app with a delete user option highlighted.Remove all users not listed in the Add/Remove users to this incident box in bulk by checking the “Remove users” checkbox.
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Step 4

Click Update users to save.