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Campos personalizados
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"custom_fields": {
"4578152156": "Not Started", // For textfield type
"5678904321": "On Hold", // For textfield type
"5678904322": "1004598149" // For single enum type
"5678904322": ["459021796", "1004598149"] // For multi enum type
},
"custom_fields": {
"4578152156": "{{ incident.severity }}", // For textfield type
"5678904321": "{{ incident.status }}", // For textfield type
},
"custom_fields": {
"4578152156": "{{ incident.severity }}", // For textfield type
// For single enum type
{% if incident.severity == "sev0" %}
"5678904322": "1004598149" // Custom Field ID <=> Enum ID
{% elsif incident.severity == "sev1" %}
"5678904322": "1004598149" // Custom Field ID <=> Enum ID
{% endif %}
},
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