Overview

You can manage incident roles direct in Slack. However you need to have the Slack integration set up first. If you do not please head over to Slack > Installation to get started.

Managing in Slack

Upon any new incident creation. The incident summary will provide you with a Manage all roles button where you can edit and assign users to your Incident Roles. There will also be your first 2 Incident roles with users dropdowns that you can assign/unassign users through.

Through the Incident Summary

As the incident progresses the incident summary might be to too far away to scroll to. You can leverage the /incident assign command to bring up the same manage roles dialog.

/incident assign