Installation
Installation - Slack Enterprise Grid
If you use Slack Enterprise Grid where you have multiple Slack workspaces, your installation instructions will differ slightly. Note, you will need to be a Slack Workspace Owner to complete the setup.
Permissions
Our Rootly app for Slack will ask you the folllowing permissions in order to work correctly:
app_mentions:read: View messages that directly mention @rootly in conversations that the app is in.
commands: Add /rootly and /incident Slack shortcuts.
channels:manage: So we can create a public dedicated Slack channel.
channels:read: View basic information about public channels in a workspace.
groups:read: View basic information about private channels that Rootly has been added to.
groups:write: So we can create a private Slack channel for sensitive data ( eg: security ).
chat:write + chat:write.public: So we can write a beautiful welcome message in your dedicated incident Slack channel and respond to different actions.
files:read: So when you pin or react to a message in Slack, we can also save the file assocciated in Rootly timeline.
files:write: So our genius workflows can upload some files (console output) directly in Slack. We will never delete files in your Slack workspace.
pins:read: So we can add Slack message to your incident timeline through pinning.
reactions:read: So we can add Slack message to your incident timeline through a reaction of your choice.
reactions:write: So we can react to your message when we successfully added it to your incident timeline.
users.profile:read: So we can turn your Slack internal username to something more human (Firstname + Lastname)
usergroups:read: View user groups in a workspace (Aliases so you can invite @security people directly for example).
users:read + users:read.email: View email addresses of people in a workspace so you can invite them with one click. We will never invite them in your behalf.
During your installation process, you'll see the following screen informing you of the above permission:
Commands
We have created a dedicated page for referencing Rootly Slack Commands. Please see our new Commands page.
Support
If you need help or more information about this integration, please contact support@rootly.com or use the lower right chat widget to get connected with an engineer.
Uninstall
You can uninstall this integration in the integrations panel by clicking Configure > Delete
