Rootly Integrations

⌘K
Back
Overview
Slack
Installation
Workflows
Commands
Mattermost
Installation
PagerDuty
Installation
Workflows
Alerts
Opsgenie
VictorOps (Splunk On-Call)
Jira
Jira (On-Premise)
Confluence
Confluence (On-Premise)
Service Now
Installation
Workflows
Google Docs
Statuspage.io
Importing Status Pages
Importing Templates
Creating a StatusPage Incident
Using Status Page Templates
Dropbox Paper
Notion
Quip
Grafana
Looker
New Relic
Installation
Alerts
Datadog
Installation
Alerts
Kubernetes
Honeycomb
Heroku
AWS Elastic Beanstalk
Gitlab
GitHub
Google Meet
Zoom
Webex
GoToMeeting
Microsoft Teams
Zendesk
Linear
Installation
Workflows
Shortcut
Airtable
Trello
Installation
Workflows
Asana
Installation
Workflows
Freshdesk
Installation
Workflows
Nobl9
Backstage
Installation
Twitter
Email
SMTP
SendGrid
Sentry
Rollbar
Prometheus
Zapier
API
Terraform
Pulumi
HashiCorp Vault
SSO
SCIM
Docs powered by archbee 

Installation

6min




Installation - Slack Enterprise Grid

If you use Slack Enterprise Grid where you have multiple Slack workspaces, your installation instructions will differ slightly. Note, you will need to be a Slack Workspace Owner to complete the setup.



Permissions

Our Rootly app for Slack will ask you the folllowing permissions in order to work correctly:

app_mentions:read: View messages that directly mention @rootly in conversations that the app is in.

commands: Add /rootly and /incident Slack shortcuts.

channels:manage: So we can create a public dedicated Slack channel.

channels:read: View basic information about public channels in a workspace.

groups:read: View basic information about private channels that Rootly has been added to.

groups:write: So we can create a private Slack channel for sensitive data ( eg: security ).

chat:write + chat:write.public: So we can write a beautiful welcome message in your dedicated incident Slack channel and respond to different actions.

files:read: So when you pin or react to a message in Slack, we can also save the file assocciated in Rootly timeline.

files:write: So our genius workflows can upload some files (console output) directly in Slack. We will never delete files in your Slack workspace.

pins:read: So we can add Slack message to your incident timeline through pinning.

reactions:read: So we can add Slack message to your incident timeline through a reaction of your choice.

reactions:write: So we can react to your message when we successfully added it to your incident timeline.

users.profile:read: So we can turn your Slack internal username to something more human (Firstname + Lastname)

usergroups:read: View user groups in a workspace (Aliases so you can invite @security people directly for example).

users:read + users:read.email: View email addresses of people in a workspace so you can invite them with one click. We will never invite them in your behalf.

During your installation process, you'll see the following screen informing you of the above permission:



Read Permissions
Read Permissions




Write Permissions
Write Permissions


Commands

We have created a dedicated page for referencing Rootly Slack Commands. Please see our new Commands page.

Support

If you need help or more information about this integration, please contact support@rootly.com or use the lower right chat widget to get connected with an engineer.

Uninstall

You can uninstall this integration in the integrations panel by clicking Configure > Delete

Updated 14 Apr 2023
Did this page help you?
Yes
No
PREVIOUS
Overview
NEXT
Workflows
Docs powered by archbee 
TABLE OF CONTENTS
Installation - Slack Enterprise Grid
Permissions
Commands
Support
Uninstall