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Rootly’s Slack integration automatically creates and manages incident channels the moment an incident starts. Channels stay in sync with incident details in real time, so teams stay aligned without manual coordination.

What You Can Do

Incident Channels

Auto-create dedicated channels for each incident with consistent naming, topics, and bookmarks. Channels can be public or private based on incident sensitivity.

Real-Time Updates

Channel topics, names, and bookmarks update automatically as incident status, severity, or details change.

Notifications & Alerts

Announce new incidents to designated channels, notify user groups for high-severity events, and send reminders for stale incidents or unassigned roles.

User Management

Auto-invite on-call responders, service owners, or specific user groups to incident channels based on conditions.

Slash Commands

Declare incidents, update status, assign roles, add action items, and trigger workflows directly from Slack with /rootly commands.

Block Kit Messages

Send rich, interactive messages with buttons for common actions like updating summary, assigning roles, or escalating to PagerDuty.

How It Works

1

Connect Slack

Authorize Rootly to access your Slack workspace. For Enterprise Grid, install at the organization level and add to specific workspaces.
2

Configure Automations

Use Smart Defaults for quick channel and notification setup, or build Custom Workflows for advanced conditional logic.
3

Incidents Auto-Managed

When incidents occur, Rootly creates channels, posts announcements, invites responders, sends reminders, and archives channels when resolved.

Next Steps

Installation

Connect your Slack workspace

Commands

View all Slack commands

Workflows

Configure automations