Refresh channels
button first. That will force a channel refresh.If the channel you’re attempting to set is a private channel, please ensure that the Rootly Slack Bot is added to the channel first. To add the bot to a channel, simply send @Rootly
as a message in the channel. That will prompt you to add the Rootly Slack Bot to the channel.summary
DOES count as an activity as it instructs the Rootly Slack Bot to update the incident properties.summary
field is left empty for x amount of time. It is important to update the incident summary so subscribers added to the incident knows where the incident currently stands.
status
changes.
topic
field when any of the following incident property changes:
Environment
Severity
Status
Type
test
or tutorial
incidents created during gamedays, trial runs, or learning sessions after 24 hours from creation.