10min

SCIM

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Features

The following features are supported by Rootly:

  • Create users. Users in Okta assigned to the Rootly application in Okta will be automatically added as members of your organization in Rootly.
  • Deactivate users. Users in Okta unassigned from the Rootly application in Okta will be automatically removed as members of your organization in Rootly.

Prerequisites

Make sure you setup SSO first.

Enable SCIM provisioning functionality in Okta

  1. In Okta, navigate to Applications > Rootly
  2. Click on the Provisioning tab in the application. Under the Settings panel on the left-hand side, click the Integrations link. Then click Configure API Integration.
  3. Check the Enable API Integration box, then copy and paste the SCIM token from Rootly into the API Token field in Okta and click Save. You can find the SCIM token in Rootly by going to the Integrations page, then clicking Configure on the SSO integration.

Enable “create users” and “Deactivate users” functionalities in Okta

  1. In Okta, navigate to Applications > Rootly
  2. Click on the Provisioning tab in the application. Under the Settings panel on the left-hand side, click the To App link.
  3. Click the Edit button at the top right. Check the Enable box next to Create users and Deactivate users to automatically provision/deprovision users in Rootly when they are assigned/unassigned to the Rootly app in Okta.
  4. Ensure the Default username used to create accounts in Okta is set to email. If it’s not, update this value by going to the Sign on tab of the Rootly application in Okta, click Edit, then set the Application username format to email under the Credentials settings section.

Troubleshooting

If you encounter any questions or difficulties with SSO or SCIM provisioning with Okta, please contact Rootly support via support@rootly.com.









Updated 06 May 2022
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