Shortcut

Why

Shortcut (formerly Clubhouse) Integration allows you to:

• Creating an incident in Rootly will create a story in Shortcut if you choose to.
• Creating an action item in Rootly will create a Story or a Task. Attached as subtasks if incident has been created in Shortcut as well.
• Changing incident title, description, status in Rootly will update story in Shortcut.
• Changing action item title, description, status in Rootly will update tasks in Shortcut.
• Changing Shortcut story attributes will not update incident attributes in Rootly.
• Changing Shortcut story or task attributes will not update action item attributes in Rootly. ( Coming soon )



You can setup this integration as a logged in admin user in the integrations page:





Create an api key on Shortcut and fill our integration api key input:



Settings

You custom specify which project you want to create stories in

Uninstall

You can uninstall this integration in the integrations panel by clicking Configure > Delete

Support

If you need help or more information about this integration, please contact support@rootly.com or use the lower right chat widget to get connected with an engineer.