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Why

Shortcut (formerly Clubhouse) Integration allows you to:

  • Creating an incident in Rootly will create a story in Shortcut if you choose to.
  • Creating an action item in Rootly will create a Story or a Task. Attached as subtasks if incident has been created in Shortcut as well.
  • Changing incident title, description, status in Rootly will update story in Shortcut.
  • Changing action item title, description, status in Rootly will update tasks in Shortcut.
  • Changing Shortcut story attributes will not update incident attributes in Rootly.
  • Changing Shortcut story or task attributes will not update action item attributes in Rootly. ( Coming soon )

You can setup this integration as a logged in admin user in the integrations page:

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Create an api key on Shortcut and fill our integration api key input:

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Settings

You custom specify which project you want to create stories in

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Uninstall

You can uninstall this integration in the integrations panel by clicking Configure > Delete

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Support

If you need help or more information about this integration, please contact support@rootly.com or use the lower right chat widget to get connected with an engineer.