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Overview

When connecting Rootly to your internal systems or third-party services, you may need to allow traffic from Rootly’s outbound IP addresses. Rootly uses a fixed set of outbound IP addresses for:
  • Integration traffic
  • Outbound webhook delivery
If your infrastructure restricts inbound traffic by source IP, add the addresses below to your firewall, security group, or allowlist configuration.

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Security Considerations

IP whitelisting adds an extra layer of network security by helping you:
  • Restrict access to trusted IP addresses
  • Prevent unauthorized connections from unknown sources
  • Meet internal security or compliance requirements
  • Protect systems that receive data from Rootly

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Rootly Outbound IP Addresses

Add the following IPv4 addresses to your allowlist:

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Production IP Addresses

34.232.217.139/32
18.213.181.255/32
These addresses are used for both integration traffic and outbound webhook delivery.
IP Address Stability: These production IP addresses are permanent and will not change. You can safely use them in long-term firewall rules and security policies.

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Common Use Cases

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Webhook Endpoints

If Rootly sends webhooks to your systems:
  • Whitelist both IP addresses on the receiving endpoint
  • Ensure your endpoint accepts HTTPS traffic
  • Verify your SSL certificates are valid

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API Access

If Rootly makes API calls to your services:
  • Update firewall or load balancer rules to allow these IPs
  • Confirm your API gateway accepts traffic from both addresses
  • Test connectivity after making changes

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Testing Your Configuration

After updating your allowlist:
  1. Verify integration connectivity in Rootly
  2. Check integration or delivery logs for connection errors
  3. Test webhook delivery if applicable
  4. Review firewall or security logs to confirm traffic is allowed
If these IP addresses are not properly allowlisted, integrations may fail, webhooks may not be delivered, and data synchronization may be incomplete.

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Getting IP Ranges via API

You can also retrieve the current IP ranges programmatically using Rootly’s IP ranges API. The API returns:
  • integrations_ipv4
  • integrations_ipv6
  • webhooks_ipv4
  • webhooks_ipv6
This is useful if you want to automate allowlist updates or verify the current published ranges from code instead of hardcoding them.

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IPv6

Rootly also exposes IPv6 fields in the IP ranges API. If IPv6 ranges are added in the future, they will be reflected there alongside the IPv4 ranges.

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Need Help?

If you run into issues with IP allowlisting, contact support@rootly.com and include your integration details and network configuration.