Overview
When configuring integrations with Rootly, you may need to whitelist specific IP addresses to allow secure communication between Rootly and your internal systems or third-party services.🛡️ Security Considerations
IP whitelisting provides an additional layer of security by:- Restricting access to only trusted IP addresses
- Preventing unauthorized connections from unknown sources
- Ensuring compliance with your organization’s security policies
- Protecting sensitive data during integration communication
📍 Rootly Outbound IP Addresses
All Rootly integrations use the following outbound IP addresses for external communication:Add these IP addresses to your firewall rules or security group configurations to allow Rootly integrations to function properly.
Production IP Addresses
IP Address Stability: These IP addresses are permanent and will never change. You can safely configure long-term firewall rules and security policies using these addresses without concern for future updates.
🔍 Common Integration Requirements
Webhook Endpoints
When setting up webhooks that receive data from Rootly:- Whitelist both IP addresses in your webhook endpoint configuration
- Ensure your endpoint accepts HTTPS connections
- Verify SSL certificates are properly configured
API Access
For integrations that make API calls to your services:- Configure API gateway or load balancer rules
- Update firewall policies to allow the IP addresses
- Test connectivity after configuration changes
🧪 Testing Your Configuration
After whitelisting the IP addresses:- Verify integration connectivity in your Rootly dashboard
- Check integration logs for any connection errors
- Test webhook delivery if applicable
- Monitor firewall logs to confirm allowed traffic
Failing to properly whitelist these IP addresses may result in integration failures, webhook delivery issues, or incomplete data synchronization.
Need Help? If you encounter issues with IP whitelisting, contact support@rootly.com with your integration details and network configuration.