Overview
When configuring integrations with Rootly, you may need to whitelist specific IP addresses to allow secure communication between Rootly and your internal systems or third-party services.🛡️ Security Considerations
IP whitelisting provides an additional layer of security by:- Restricting access to only trusted IP addresses
- Preventing unauthorized connections from unknown sources
- Ensuring compliance with your organization’s security policies
- Protecting sensitive data during integration communication
📍 Rootly Outbound IP Addresses
All Rootly integrations use the following outbound IP addresses for external communication:Add these IP addresses to your firewall rules or security group configurations to allow Rootly integrations to function properly.
Production IP Addresses
IP Address Stability: These IP addresses are permanent and will never change. You can safely configure long-term firewall rules and security policies using these addresses without concern for future updates.
🔍 Common Integration Requirements
Webhook Endpoints
When setting up webhooks that receive data from Rootly:- Whitelist both IP addresses in your webhook endpoint configuration
- Ensure your endpoint accepts HTTPS connections
- Verify SSL certificates are properly configured
API Access
For integrations that make API calls to your services:- Configure API gateway or load balancer rules
- Update firewall policies to allow the IP addresses
- Test connectivity after configuration changes
🧪 Testing Your Configuration
After whitelisting the IP addresses:- Verify integration connectivity in your Rootly dashboard
- Check integration logs for any connection errors
- Test webhook delivery if applicable
- Monitor firewall logs to confirm allowed traffic
Need Help? If you encounter issues with IP whitelisting, contact support@rootly.com with your integration details and network configuration.