Cortex
Cortex is an Internal Developer Portal.
The Rootly + Cortex integration allows you to manage and organize incidents with efficiency and ease.
The unique combination of Cortex’s in-depth service insights and Rootly’s automated incident management eliminates the friction of context-switching and ensures your teams have the right information at the right time.
Features and Benefits
Trigger an incident directly from Cortex - Identify service issues and escalate them to Rootly without switching tools, keeping response times low.
Automated Incident Routing - Ensure incident alerts immediately reach the right team via Cortex’s automated service ownership data, eliminating delays and guesswork.
View incident data on entity pages in Cortex - View real-time service ownership, dependencies, and operational insights from Cortex directly within Rootly’s incident workflow.
Create Scorecards - Create Scorecard rules and write CQL queries based on Rootly incidents.
Comprehensive Post-Incident Analysis - Leverage Rootly’s automated retrospectives alongside Cortex’s full historical service data to enhance post-incident learning and future preparedness.
Minimize Context-Switching - Reduce tool-hopping and keep your teams focused by consolidating incident management into one streamlined workflow.
Unique Incident Catalog Support - Unlike Cortex, Rootly provides built-in support for incidents within the catalog list, making it the only integration that ensures a unified view of active incidents alongside service ownership and operational data.
Requirements
- Cortex admin
- Rootly admin or owner
Installation
Support
The Cortex team built this integration and actively manages it. For help, email help@cortex.io.