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Overview
The Webex integration unlocks a workflow action that automatically creates a Webex meeting for each incident. If you’re unfamiliar with how workflows function, see the Workflows documentation first.
Available Actions
Create Webex Meeting
This action creates a Webex meeting link for a specific incident.
The title of the Webex meeting. Defaults to
{{ incident.title }}. Supports Liquid variables.The meeting password. Leave blank to have Rootly generate a secure password automatically.
One or more Slack channels to post the meeting link to. Use
{{ incident.slack_channel_id }} to post to the incident channel, or {{ parent_incident.slack_channel_id }} for the parent incident’s channel.Frequently Asked Questions
Can I customize the meeting name per incident type?
Can I customize the meeting name per incident type?
Yes. Use Liquid variables in the Meeting Name field. For example:
{{ incident.severity }} - {{ incident.title }} will produce names like SEV1 - Database Outage.What trigger should I use for this action?
What trigger should I use for this action?
The most common trigger is Incident Created. This creates the meeting immediately when an incident is declared. You can also use Incident Updated if you want to create a meeting only when certain conditions are met (e.g., severity escalates to SEV1).
How do I make sure the meeting link appears in Slack?
How do I make sure the meeting link appears in Slack?
Set the Slack Channels field to
{{ incident.slack_channel_id }}. This requires the Slack integration to be installed and a channel to already exist for the incident (typically created by a separate workflow action earlier in the same workflow).