Attaching Teams to Incidents

Attaching Teams to Incidents via Slack

If you have the Slack integration configured, you have the option of attaching a team to a service, functionality, or incidents directly through Slack. It will be announced in the Slack channels associated with those components.

To attach a team to one of these components, go to the Slack interface and locate the specific incident for which you want to attach a team. Type:

/rootly add team

(Note that you must be in the incident channel specific to a given incident in order to use this command.)

An interstitial will pop up where you can select from the list of teams to add, then just click Submit.

Attaching teams using Slack