Jira Integration allows you to:
You can setup this integration as a logged in admin user in the integrations page:
We recommend you integrating with a service account to make sure the integration doesn't break if a user leaves your company.
You custom map your Jira issue status to Rootly ones through the Integration Settings page.
You can configure custom column mapping using our custom variables Incident Variables.
How to find id for custom field(s)?
Your selected workspace needs the following oauth permissions:
Your selected workspace needs the following permissions:
More help on https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html
To get Jira to update Roolty action items, you need to configure Webhooks. Additional documentation can be found here.
Go into Jira Software System panel > Webhooks
Create a new webhook and copy the Rootly webhook url into the url input.
Finally let's allow the webhook to listen to Issue events.
All done !
If you need help or more information about this integration, please contact support@rootly.com or use the lower right chat widget to get connected with an engineer.
You can uninstall this integration in the integrations panel by clicking Configure > Delete