Jira

3min

Intended Use
Integrating with Jira allows you to:
Automatically create a Jira issue for each incident declared on Rootly.
Automatically update a Jira issue for each update made to an incident on Rootly.
Automatically create a Jira issue or subtask in Jira when an action item is created on Rootly.
Automatically declare an incident on Rootly when an issue is created in Jira. Webhook setup required in Jira.
Automatically update an incident on Rootly when an issue is updated in Jira. Wehook setup required in Jira.
Rootly to Jira Sync
Rootly to Jira workflows allow you to automatically create/update a Jira issue whenever an incident or action item in Rootly is created/updated.
See Rootly to Jira Sync page for detailed configuration instructions.
Jira to Rootly Sync
Jira to Rootly workflows allow you to automatically create/update an incident or action item in Rootly whenever a Jira issue or subtask is created/updated.
See Jira to Rootly Sync page for detailed configuration instructions.
Support
If you need help or more information about this integration, please contact support@rootly.com or start a chat by navigating to Help > Chat with Us.