Help and Documentation
Retrospectives
Configuring Process Steps
3min
Retrospective process steps compose a retrospective process. These steps can be customized across the following dimensions:
- Title and description of step
- Steps being required or optional
- Pre-assignment of step based on role
- Due dates relative to the resolution of an incident
- Slack and email based reminders for step owners
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For customers that prefer the legacy incident processes, the following configuration will align with the previous retrospective settings.
- Modify the "When should the Retrospective be mandatory?" multi-select to choose all severities or types.
- Edit the 'Default Retrospective' process
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4. Remove all steps from the default process with the exception of the 'Write The Retrospective Document' and the 'Gather Data' steps.
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Updated 08 Jan 2025
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