Help and Documentation
Incidents
Converting Existing Slack Channels to Incidents
1min
To convert an exsiting Slack channel into a Rootly incident channel without the loss of the conversation's history we can leverage the /incident convert command.
1. Enter in /incident convert Entering in the convert command will bring up a modal where you can enter in addtional details for the new Rootly incident.
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2. Assign incident properties Using the pop up you can assign properties to the new Rootly incident just as if it were a new incident.
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Updated 03 Mar 2023
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