Creating an Incident from Alerts

Alerts are streamed in through a number of integrations. You can leverage the power of workflows to create incidents from these alerts

To get started navigate to Workflows > Alert > Add New Workflow

Within the new workflow form. Set the trigger event to alert_created

Alerts can come in from a number of integrations. Select the source you wish to create the workflow for.

This example below is setting up a workflow for Pagerduty

This example below is setting up a workflow for JIRA

Edit the workflow and add Create Incident task as shown below (Adapt to your use case).

You are all set !