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Incident Configuration
Status Pages

Custom Domain Names for Status Pages

2min

You can also attach one or multiple custom domain names such as status.acme.me using the custom domain names input.

Once you save your page, you can obtain the CNAME target by clicking on the link for the status page you want to configure, as in the example below:



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The CNAME can be found at the bottom of the screen on the right side, as shown here:

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It provides the Domain you entered along with the Value needed for your DNS records.

How It Works:

  1. You set up the CNAME record in your DNS provider with:
    • Domain: test.statuspage.net
    • Value: (rootly-provided-value).external-sp.rootly.com
  2. When someone visits test.statuspage.net:
    • The DNS system looks up the CNAME record and directs the request to (rootly-provided-value).external-sp.rootly.com.
  3. Rootly serves the corresponding status page associated with the unique identifier in the CNAME.

To configure the CNAME, you will need to either talk with the team or administrator at your company responsible for managing domain names and DNS, or configure it yourself if that person is you.

Since configuring DNS can vary wildly depending on your DNS service provider, we've provided links to a few of the most common services to help you get started.

Azure DNS