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{ "event: : { "id": "9839c4ca-5e7b-416d-ad95-d09ae0c8eead", "type": "incident.created", "issued_at": "2022-11-27T19:44:33.633-08:00", }, "data": { "id": "b7eed587-50e6-44fe-b010-7a2bb05d737a", "sequential_id": 19, "title": "Sparkling Frost", "slug": "sparkling-frost", "kind": "normal", "private": false, "summary": null, "status": "started", "url": "http://localhost:3000/account/incidents/19-sparkling-frost", "short_url": null, "mitigation_message": null, "resolution_message": null, "cancellation_message": null, "public_title": null, "zoom_meeting_id": null, "zoom_meeting_start_url": null, "zoom_meeting_join_url": null, "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "jira_issue_id": null, "jira_issue_url": null, "google_meeting_id": null, "google_meeting_url": null, "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "slack_channel_name": null, "slack_channel_id": null, "slack_channel_url": null, "slack_channel_short_url": null, "service_now_incident_id": null, "service_now_incident_key": null, "service_now_incident_url": null, "opsgenie_incident_id": null, "opsgenie_incident_url": null, "opsgenie_alert_id": null, "opsgenie_alert_url": null, "victor_ops_incident_id": null, "victor_ops_incident_url": null, "pagerduty_incident_id": null, "pagerduty_incident_url": null, "mattermost_channel_id": null, "mattermost_channel_name": null, "mattermost_channel_url": null, "confluence_page_id": null, "confluence_page_url": null, "quip_page_id": null, "quip_page_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "google_drive_id": null, "google_drive_url": null, "datadog_notebook_id": null, "datadog_notebook_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "started_at": "2022-11-27T19:36:00.000-08:00", "detected_at": null, "acknowledged_at": null, "mitigated_at": null, "resolved_at": null, "cancelled_at": null, "created_at": "2022-11-27T19:36:49.779-08:00", "updated_at": "2022-11-27T19:36:49.779-08:00", "labels": { }, "severity": null, "user": { "id": 7, "name": "John Doe", "email": "demo@rootly.com", "full_name": "John Doe", "full_name_with_team": "[rootly.com] John Doe", "slack_id": null }, "started_by": { "id": 7, "name": "John Doe", "email": "demo@rootly.com", "full_name": "John Doe", "full_name_with_team": "[rootly.com] John Doe", "slack_id": null }, "mitigated_by": null, "resolved_by": null, "cancelled_by": null, "roles": [ { "id": "e5c83728-78b9-495f-bdc5-55b3db047339" }, { "id": "45602201-6cb9-4567-abd6-293096d880ef" } ], "environments": [ ], "incident_types": [ ], "services": [ ], "functionalities": [ ], "groups": [ ], "events": [ { "id": "01608451-5926-41ea-88b0-5af2f3cf5f79", "event": "John Doe created this incident", "event_raw": "John Doe created this incident", "kind": "event", "source": "web", "visibility": "external", "occurred_at": "2022-11-27T19:36:49.779-08:00", "created_at": "2022-11-27T19:36:49.779-08:00", "updated_at": "2022-11-27T19:36:49.884-08:00" }, { "id": "42a1a95d-5ae2-4b74-a8dd-af675311769a", "event": "Started date has been set to <span class=\"badge badge-info-inverted\">November 27 7:36 PM PST</span>", "event_raw": "Started date has been set to November 27 7:36 PM PST", "kind": "trail", "source": "web", "visibility": "internal", "occurred_at": "2022-11-27T19:36:49.955-08:00", "created_at": "2022-11-27T19:36:49.955-08:00", "updated_at": "2022-11-27T19:36:49.955-08:00" } ], "action_items": [ { "id": "a3121c52-39a8-4ba4-aef4-e33e6c6bcbdc", "incident_id": "b7eed587-50e6-44fe-b010-7a2bb05d737a", "description": null, "summary": "Tasks can be customized in Rootly", "kind": "task", "priority": "medium", "status": "open", "due_date": null, "jira_issue_id": null, "jira_issue_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "created_at": "2022-11-27T19:15:07.651-08:00", "updated_at": "2022-11-27T19:15:07.651-08:00" }, { "id": "70ef7704-aecb-401a-833d-edaf8aaa9d86", "incident_id": "b7eed587-50e6-44fe-b010-7a2bb05d737a", "description": null, "summary": "Update `/incident summary`", "kind": "task", "priority": "medium", "status": "open", "due_date": null, "jira_issue_id": null, "jira_issue_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "created_at": "2022-11-27T19:15:07.626-08:00", "updated_at": "2022-11-27T19:15:07.651-08:00" }, { "id": "368921f4-419c-4df3-92a2-006c3882dc70", "incident_id": "b7eed587-50e6-44fe-b010-7a2bb05d737a", "description": null, "summary": "Ensure roles are assigned", "kind": "task", "priority": "medium", "status": "open", "due_date": null, "jira_issue_id": null, "jira_issue_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "created_at": "2022-11-27T19:15:07.601-08:00", "updated_at": "2022-11-27T19:15:07.651-08:00" } ], "form_field_selections": [ ], "feedbacks": [ ], "incident_post_mortem": null } }
Updated 03 Mar 2023
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