To continue, you will first need to integrate with Linear if you haven't already: Linear


By integrating with Linear you will be able to do the following Workflow tasks:

  1. Create a Linear issue when a new incident is created
  2. Update a Linear issue to Done when an incident is resolved
  3. Create a Linear sub-issue when an action item is created in Rootly

Create Linear Issue

How to create a Linear issue every time a new incident on Rootly is created. After you create a new Workflow, select the following Create a Linear Issue task on the right and click Add.

Document image

Fill in the following fields

Document image
  • Name - Create a Linear Issue
  • Team - Select your corresponding team in Linear you'd like this issue created for
  • State - Select from Linear states
  • Title - Name of the Linear issue, using {{ incident.title }} will default to the title of the incident
  • Description - By default your description will be a summary of the incident {{ incident.summary }}
  • Priority - The priority of your Linear issue, select from:
    • Auto - This will automatically convert your incident severity to a corresponding Linear severity

Once completed, click Update Workflow.

Update a Linear Issue

You will need to create a separate and new Workflow specifically for Updating Linear Issues and cannot use the same Create Linear one previously created.

How to update a Linear Issue to a specific state. The following will show how to automatically update your already created Linear issue to Done when your incident is marked as Resolved in Rootly.

Updated 01 Jun 2022
Did this page help?