Freshdesk
Installation
4min
Freshdesk Integration allows you to:
- Creating an incident in Rootly will create a ticket or task in Freshdesk if you choose to.
- Creating an action item in Rootly will create a ticket or task in Freshdesk if you choose to.
You can setup this integration as a logged in admin user in the integrations page:
We recommend you integrating with a service account to make sure the integration doesn't break if a user leaves your company.
You will find your api key under a user account profile:
You can specify the api key and which domain you want to create tasks in
You can uninstall this integration in the integrations panel by clicking Configure > Delete
If you need help or more information about this integration, please contact [email protected] or use the lower right chat widget to get connected with an engineer.
