Slack Integration allows you to:
You can set up this integration as a logged-in admin user on the integrations page found when you hover over your name:
Once inside of Integrations click Setup. From there Rootly will request permission to your Slack workspace. Click the green Allow button.
However, if you don't see Allow but instead see Request to install that means your Slack workspace needs to approve every app prior. In this case, provide a quick message (e.g. Using Rootly to improve our incident management) and click Submit.
Our Rootly Slack app will ask you the folllowing permissions in order to work correctly:
app_mentions:read: View messages that directly mention @rootly in conversations that the app is in.
commands: Add /rootly and /incident Slack shortcuts.
channels:manage: So we can create a public dedicated Slack channel.
channels:read: View basic information about public channels in a workspace.
groups:read: View basic information about private channels that Rootly has been added to.
groups:write: So we can create a private Slack channel for sensitive data ( eg: security ).
files:read: So when you pin or react to a message in Slack, we can also save the file assocciated in Rootly timeline.
files:write: So our genius workflows can upload some files (console output) directly in Slack. We will never delete files in your Slack workspace.
pins:read: So we can add Slack message to your incident timeline through pinning.
reactions:read: So we can add Slack message to your incident timeline through a reaction of your choice.
reactions:write: So we can react to your message when we successfully added it to your incident timeline.
users.profile:read: So we can turn your Slack internal username to something more human (Firstname + Lastname)
usergroups:read: View user groups in a workspace (Aliases so you can invite @security people directly for example).
Supported commands that can be used anywhere in Slack:
Supported commands that can only be used from an incident's Slack channel:
Some settings are available as configuring Slack incident channel prefix and master incident channels to make sure your team is notified.
If you need help or more information about this integration, please contact email@example.com or use the lower right chat widget to get connected with an engineer.
You can uninstall this integration in the integrations panel by clicking Configure > Delete