Confluence

Workflows

10min

Overview

Our Confluence Cloud integration leverages workflows to automatically generate retrospective pages in Confluence. If you are unfamiliar with how Workflows function please visit our Workflows documentation first.

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Available Workflow Actions

Create a Confluence Page

This action allows you to create an incident retrospective into a Confluence Page.

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Name

This field is automatically set for you. You can rename this field to whatever best describes your action. The value in this field does not affect how the workflow action behaves.

Space

This field is a dropdown that allows you to select the Confluence Space in which the retrospective will be created into.

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Ancestor

This field allows you to select a Confluence page that will house all retrospectives generated by this workflow.

Title

This field allows you to define the title of the Confluence page. You can use {{ incident.title}} to match the title of your incident. This field supports Liquid syntax.

TIP: You can use the Incident Variable Explorer to test out what value each liquid variable returns.

Custom Retrospective Template

This field allows you to define the body content of the Confluence page. You can use {{ incident.summary}} to match the summary of your incident. This field supports Liquid syntax.

TIP: You can use the Incident Variable Explorer to test out what value each liquid variable returns.

Retrospective Template

This field allows you to use a predefined retrospective template to create the body content of the Confluence page. The list of selectable templates can be defined in the Retrospective Templates page.

If a template is selected in this field, the content defined in the Custom Retrospective Template field will be overridden.

Mark Post Mortem as Published

This field allows you to define the status of the retrospective. A retrospective can be in either a draft or published status. This is typically used if you have automated notification workflows that are only triggered when the retrospective status is published.

Confluence Template

This field allows you to select a predefined template from your Confluence Space. Please see Setting Up Retro Templates in Confluence to learn how to set up a retrospective template in Confluence.

If a template is selected in this field, the content defined in the Custom Retrospective Template field and Retrospective Template field will be overridden.

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Support

If you need help or more information about this integration, please contact [email protected] or start a chat by navigating to Help > Chat with Us.