The most common way to run a workflow is automatically via trigger events. However, all workflows can also be triggered manually through Slack and web UI.

There are 2 ways to manually trigger a workflow in Slack.

Each workflow can be ran in Slack through a custom command. Simply key in the following command in an incident channel:

/rootly workflow custom-command

The custom command can be set for each workflow in the Slack Command field.

Ensure that you have the Slack Command as a trigger event as well.

You can also run a workflow in Slack through our built-in modal.

Each workflow can also be ran through the web UI.

First, you'll need to navigate into a specific incident and select the View Workflow Runs button on the right hand pane.

That will prompt you with a list of workflows that has already ran for the particular incident. You'll want to select the Trigger Workflow button.

You'll be presented with a list of workflows to select from. Selecting the Trigger Workflow button will trigger the workflow for the specific incident in reference.

If you need help or more information about this integration, please contact [email protected] or start a chat by navigating to Help > Chat with Us.