Incidents associated with services or functionalities attached to your public status page are not automatically published.
To publish an incident on a public status page, do the following:
In the Rootly navigation bar, click Incidents, then Incidents again.
On the left side of the Incidents page, navigate to the specific incident you want and select it. Locate Status Page Timeline, and select it, then click Publish.
A dialog will be presented for you to choose the appropriate status pages where you want the incident published.
This will also be your chance to add a useful title and description your external users can better understand. Add the appropriate information in the title and event fields.
Select a status for the incident, and then click Publish.
If you navigate back to your newly created incident page, you will now see the incident has been published.