Slack Command Reference



If you aren't sure what command you need to type in Slack, or to see all available commands, type:

/rootly help

Supported commands that can be used anywhere in Slack:

/rootly create | new <title> - This will create a new incident with a dedicated channel.

/rootly update - This will display a dialog for updating your incident properties.

/rootly summary - This will display a dialog for adding or updating a brief incident summary.

/rootly list - This will display a list of active incidents (10 most recent).

Supported commands that can only be used from an incident's Slack channel:

/rootly add event <note> - This will create a new event and add it to the timeline event.

/rootly add|remove action item - This will create a new action item and add it to your incident.

/rootly add|remove task - This will create a new task and add it to your incident.

/rootly add|remove team - This will attach/remove a team to an incident.

/rootly add|remove service - This will attach/remove a service to an incident.

/rootly add|remove functionality - This will attach/remove a functionality to an incident.

/rootly add|remove alert - This will attach/remove alerts to an incident.

/rootly mitigate - This will mark an incident as mitigated.

/rootly resolve - This will mark an incident as resolved.

/rootly publish - This will publish an incident and make it visible to your public status pages.

/rootly escalate - This will escalate the incident to Pageduty, Opsgenie or VictorOps.