Sync Schedules To Slack User Group
Syncing an on-call schedule with a Slack user group allows teams to streamline communication, enhances coordination, and improve the overall efficiency of incident response.
In Slack, your team members can tag the person on-call using a Slack user group. When this user group is mentioned in a Slack message, Rootly will automatically notify the person who is on-call for that schedule.
- Select and begin editing an existing schedule or create a new schedule that you would like to add the slack user group too.
- Under the Notifications tab, select the desired Slack user group from the dropdown menu.
- Make sure to save the schedule's changes.
Once configured, anytime this Slack user group is mentioned in a message, the on-call responder will be notified.
You can sync a single Slack user group across multiple schedules. For example, if your team wants to be able to tag all on-call responders across schedules, use the same Slack user group when configuring each schedule. When this user group is mentioned, each responder will be notified.
