Updating Incident Timestamps

Every Rootly incident keeps track of the following timestamps:

  1. Started (Required)
  2. Detected (Optional)
  3. Acknowledged (Optional)
  4. Resolved (Required once the incident has been resolved)

These timestamps can be updated through the Rootly Slack bot by using /incident timestamps.

  1. Enter /incident timestamps
  2. Update the date and time of each timestamp to the values you need
  3. Click update
  4. Done! Your timestamps should be updated.
Update timestamps dialog
Update timestamps dialog

Updated 14 Apr 2022
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