Updating Incident Timestamps

Every Rootly incident keeps track of the following timestamps:

1. Started (Required)
2. Detected (Optional)
3. Acknowledged (Optional)
4. Resolved (Required once the incident has been resolved)

These timestamps can be updated through the Rootly Slack bot by using /incident timestamps.

1. Enter /incident timestamps
2. Update the date and time of each timestamp to the values you need
3. Click update
4. Done! Your timestamps should be updated.

Update timestamps dialog