Help and Documentation
On-Call

Mobile App

5min
Document image


Required User Seats and User Permissions

Users will need an on-call seat to log in and access the app.

The Rootly mobile app lets you receive and acknowledge alerts, escalate alerts to incidents, and see all the information you need while you are on-call.

Download the mobile app

Rootly's mobile app supports both iOS and Android devices.

To download Rootly for iOS, follow these steps:

  • Open the App Store on your device.
  • Search for the Rootly app.
  • Download the app.
  • Enter your Rootly credentials.

To download Rootly for Android, follow these steps:

  1. Open the Play Store app on your device.
  2. Search for the Rootly app.
  3. Download the app.
  4. Enter your Rootly credentials.

Log in to Rootly

Log in to your Rootly account using any of the following methods:

  • Email address and password
  • Google SSO
  • Slack SSO
  • Third-party identity provider (SAML SSO)

Compatibility

For security purposed minimum software versions supported are:

  • Android 13+ (SDK 32+)
  • iOS 16+

Rootly vCard

Incoming pages from Rootly can come from various numbers dependending the country you're located in. To ensure that each page appears as Rootly calling, you can download the Rootly vCard through this link: https://rootly.com/rootly-outgoing-numbers.vcf.