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Give teams the access they need to a status page without handing over full control. Status pages have two team permissions, so the team that runs the page can edit it, and teams like support or customer success can post updates without changing how the page is set up.

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The Two Team Permissions

  • Edit & Publish: Members can change the page setup (settings, components, and appearance) and publish updates.
  • Publish only: Members can post incidents and maintenance notices, but can’t change the page setup.

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How Team Permissions Work

  • Access comes from team membership. Everyone on a team gets the permission you assign to that team.
  • Team permissions add to role permissions. They’re added on top of each member’s own role permissions and never remove them. A team can give someone more access to a status page, never less.
  • Org admins always have full access.
Check each member’s role permissions first. Make sure their role is set up for status pages at the individual level, then give the team its permission.

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Give a Team Access to a Status Page

1

Open the Page

Go to Status Pages, open the page, and click Edit.
2

Open Team Access

Go to the Authentication tab and find Team Access.
3

Add a Team

Click Add team, then choose the team.
4

Choose a Permission

Under Team permissions, choose Edit & Publish or Publish only.

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Change or Remove a Team’s Access

  • Change it: Pick a different option under Team permissions for that team.
  • Remove it: Click the trash icon next to the team. Members keep whatever access their role gives them.

Creating a Status Page

Set up and customize a status page.

Publishing Updates

Post incidents, scheduled maintenance, and announcements.