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Overview

Ask Rootly AI (Web) is the AI Copilot in the Rootly web application. It enables deeper analysis across incident history and metrics, letting you query, filter, group, and visualize incident data using natural language—without replacing human decision-making.
Looking for the conversational assistant inside Slack that answers questions and takes actions during an incident? See @Rootly in Slack.

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Web Copilot (AI Copilot in the Web Application)

Web Copilot is designed for broader analysis beyond a single incident. It allows users to ask questions across their entire incident history and analyze trends and performance metrics. Via the web application: open the AI Copilot interface
Ask Rootly AI on the web

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What Web Copilot Can Help With

Web Copilot can:
  • Query incident history using filters such as severity, environment, service, or incident type
  • Group incidents by attributes like service, severity, or team
  • Calculate metrics such as incident count, MTTR, and MTTM
  • Create charts and visualizations
  • Answer questions about trends and patterns over time
Example prompts include:
  • How many incidents occurred last month?
  • What is our average time to resolution for severity 1 incidents?
  • Show incidents grouped by service
  • Create a chart of incidents over the last quarter
Web Copilot maintains conversation context and is suited for analysis, reporting, and operational insights.

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Configuration

Web Copilot is available to all customers but must be explicitly enabled. To enable it, navigate to Rootly AI and toggle on Opt in to Rootly AI capabilities, then enable Ask Rootly AI in Web. Only Admins can configure Rootly AI settings.
Rootly AI configuration

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Troubleshooting

Ensure Ask Rootly AI in Web is enabled in Rootly AI settings and that you have access to the Rootly web application.