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Overview

Rootly AI Editor helps you improve your writing across the Rootly platform with quick, AI-powered edits. Available in all text fields, the editor makes it easy to clean up spelling and grammar, adjust length, or simplify language—without leaving your workflow. Whether you’re drafting an incident description, writing a customer update, or polishing a retrospective, the AI Editor provides fast, contextual suggestions you can review and apply instantly.
Use the Rootly AI Editor to clean up writing in seconds—no context switching, no rewriting from scratch.

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Available Editing Actions

Rootly AI Editor supports four editing operations:
  • Fix spelling & grammar
    Corrects spelling mistakes and grammatical errors while preserving your original meaning.
  • Make shorter
    Condenses text by removing unnecessary words and phrases while keeping the intent intact.
  • Make longer
    Expands text with additional clarity or detail when more context is needed.
  • Simplify language
    Rewrites complex or technical language into clearer, more accessible wording.

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How to Use the AI Editor

  1. Highlight text
    Select any text in a supported text field.
  2. Open the AI menu
    A floating Ask AI button appears near your selection.
  3. Choose an action
    Select one of the available editing options.
  4. Review the result
    After generation, you can:
    • Accept the suggestion
    • Try Again to regenerate
    • Reject and keep your original text
Using the Rootly AI Editor by highlighting text

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Where It’s Available

The Rootly AI Editor works in all supported text fields across the platform, including:
  • Incident descriptions and summaries
  • Communications and status updates
  • Retrospectives and postmortems
  • Action items and follow-ups
  • Custom form fields
  • Any other rich text or standard text input

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How It Works

When you select text and choose an editing action, Rootly AI applies the requested transformation and returns a revised version for your review. All edits are suggestions—you stay in control and decide whether to apply them.

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Configuration

Rootly AI Editor is available to all customers but must be explicitly enabled. To enable the editor:
  1. Navigate to Rootly AI
  2. Toggle on Enable Rootly AI
  3. Ensure Ask Rootly AI is enabled (this includes the AI Editor)
Only Admins can enable Rootly AI features. Once enabled, no additional configuration is required—the editor is automatically available in supported text fields.

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Troubleshooting

Ensure Rootly AI is enabled and that Ask Rootly AI is turned on. Verify that you’ve highlighted text inside a supported text field. The AI Editor only appears when text is actively selected.
After generating a suggestion, you must click Accept to apply the changes. If the result isn’t what you expected, try selecting a different portion of text or click Try Again to regenerate.
Errors may occur due to timeouts or rate limits. If this happens, wait a moment and try again. If the issue persists, contact Rootly Support.