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Phone and SMS delivery can vary by carrier and location. To help you recognize important notifications, Rootly provides a contact card with the phone numbers we use to call or text you. These are Rootly’s outgoing numbers — the numbers used when Rootly sends you phone calls or SMS messages.

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What Is a vCard?

A vCard is a digital contact card that contains Rootly’s outgoing call and SMS numbers. Once you import it, your device can recognize Rootly notifications more easily when you receive:
  • Phone calls
  • SMS messages

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Update from the Mobile App

If you use the Rootly mobile app, you can update the contact card directly from the app. To update your contact card:
  1. Open the Rootly mobile app
  2. Tap Settings
  3. Select Update Contact Card
  4. Confirm the update
Using the app helps keep your contact card current if Rootly adds or updates notification numbers.

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Download the vCard Manually

If you do not use the mobile app, you can download the Rootly vCard directly and import it into your contacts.

Download the Rootly vCard

The vCard is refreshed periodically. If Rootly adds or changes outgoing numbers, download it again or update it through the mobile app to keep your contacts current.

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Frequently Asked Questions

The vCard includes Rootly’s outgoing phone numbers used for notifications, such as calls and SMS messages sent from Rootly to you.
Importing the vCard helps your phone recognize Rootly notifications, which can make it easier to identify important calls and text messages when they arrive.
No. You can download the vCard manually and import it into your contacts without using the mobile app.
Yes. Rootly may update the outgoing numbers over time, so refreshing the contact card periodically helps keep your saved contact information accurate.